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Help US Help YOU

Help US Help YOU

One might say the most challenging part of our job is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing. Let us introduce you to something we’ll call Customer Detective Work – that is helping us find clues to what’s wrong. We start with the detective basics: What, Where and When. Play along with me. You come in and your car is making a funny sound. Where’s the sound? Around the right front wheel. What kind of sound?  Kind of a clunk, clunk sound. When do you hear the sound? When I turn and accelerate. Right and le ... read more

10 Overlooked Services – Let’s Take Care of Them for You

10 Overlooked Services – Let’s Take Care of Them for You

At A Plus Automotive  we have a list of 10 service items that are often overlooked. They’re all very important for Kelowna drivers and need appropriate attention. So here we go, in no particular order.1. Power Steering Service Be honest, have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Ask your A Plus Automotive service advisor if it’s time for a power steering check-up.2. Wheel Alignment When your wheels are out of alignment your vehicle pulls to one side. It’s pretty annoying, but it’s also dangerous. And it causes your tires to wear out really fast, which is expensive! Most owner’s manuals suggest that drivers get their alignment checked once or twice a year.3. Differential Service Okay ... read more

Distracted Driving: Keep Your Eyes On The Road

Distracted Driving: Keep Your Eyes On The Road

When asked, most people think they are good at multi-tasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us Kelowna drivers who are not so biologically wired, no amount of practice can increase our effectiveness at multi-tasking.Turns out, multi-tasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three dimensional space and performing specific and highly complicated functions while accessing life threatening situations and coming up with an appropriate response. Admit it – you can’t do that.There are three types of harmful driving distractions:Visual (eyes off the road)Manual (reaching for something or manipulating an object)Cognitive (mind off the task of driving)Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing and working ... read more

Ongoing Maintenance & Repair Standards

Ongoing Maintenance & Repair Standards

Kelowna drivers may not know that there are vital uniform service and repair guidelines in the automotive industry. The guidelines were created to help automotive service professionals better talk to motorists. It also gives you a common language to use when talking with different repair facilities.Recommendations are based on the following definitions:First, System Failure. This is when parts or a system are out of car maker’s specifications have failed, or are unable to carry out their specific function. An example would be going in for new brakes and your A Plus Automotive service advisor discovers that one of your rotors is cracked. A cracked rotor is a failed part. Your service advisor cannot ethically slap new brake pads on a cracked rotor because it has a high probability of becoming a brake system failure and a serious safety hazard.The second category is Preventive or Scheduled Maintenance. This is when parts or a sys ... read more

Get Fresh Air Inside Your Car

Get Fresh Air Inside Your Car

Get Fresh Air Inside Your CarBC air quality affects Kelowna drivers wherever we are. Many decades ago, people began to become aware of how air pollution negatively affects health. But what about the air inside your vehicle?Cabin air filters are now coming on most new vehicles since the 2000 model year. These filters clean the air in the passenger compartment.They can filter particles down to three microns, so that’s good enough to clean out dust, pollen and most pollutants. If you suffer from allergies, this is very good news.You can look in your owner’s manual to see if you have a cabin air filter. If you do, there’ll be a recommendation for replacing it when it gets dirty. If you live where there’s a lot of dust, pollen or pollution, you may need to change it more often. You can also ask your A Plus Automotive Ativan 1 mg is not recommended for use during pregnancy service advisor.What are you REALLY breath ... read more

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