5

Very good at diagnosing issues and repairing my Honda Accord. Friendly staff. Will use them again.

Thanks Howie for the 5 stars -The A Plus Team

- A Plus Automotive
5

Newish to Kelowna and have gone around to a few different mechanics, very happy I found these guys, they are now my only choice for mechanical repairs and services. Expertise with incredible value. Services: Engine repair, Check engine light diagnostic, General repairs & maintenance

Thanks Tyler always a pleasure

- A Plus Automotive
4

They do a good job. Didn't reset my oil life on the last oil change so that's a bit frustrating. Otherwise they're decent enough.

Thanks Tyler for the 4stars,Sorry about the reset issue -we will make sure it doesn't happen again -The A Plus Team

- A Plus Automotive
5

Had multiple issues with my car that they were able fix in a day! Very professional. I like the computer system they use to share reports. Will definitely be back.

Thank You Nathan for the great review-The A Plus Team

- A Plus Automotive
5

Courtesy ride every time home and very friendly staff. Took truck in to change struts in truck. Napa employee called me between the work to tell me the front struts did not need to be changed, only the back which saved me $1000.00. Very honest mechanics.

Thanks Rene for the 5 star review -was a pleasure The A Plus Team

- A Plus Automotive
5

Everyone at NAPA was extremely diligent and professional in their line of work. Erin and Jolene were there for whatever I needed, I was updated on a daily basis by both Steve and Colin with the status of my car whilst it was being repaired. I really recommend this shop, specially since I went to three others before this one.

Thanks for the 5 stars -it was a pleasure Andre -The A Plus Team

- A Plus Automotive
1

We had our truck towed to A Plus Automotive because of a ruptured brake line. We received a written quote for $ 437.07 which included a $60 "Diagnostic Charge" when anyone with eyes could see what the problem was and we'd already told them what the issue was! That aside, my husband signed off on the quote. Two minutes later he received an updated quote for $ 1,139.99 because "while we're doing the one brake line we might as well do all 4". My husband declined and asked that they proceed with replacing the ruptured line for the quoted price. And is the $ 437.07 what we paid when we picked the truck up? Of course not!!. The bill had been padded with an extra hour of labour and was now $ 608.57. I guess the "Aplus Intergrity" in the tag line is just for looks. We will never use them again nor would ever recommend them to anyone. I am only giving one star because I have to in order to post the review.

I'm sorry Debra that you feel you had a bad experience with us ,we would be glad to talk to you about this invoice in person so we can explain in detail why the bill was higher then anticipated , as far as some of the charges,the $60.00 diagnostic charge was for cleaning the mud and rust from the broken line area so we could check the integrity of the other lines, the quote for the $1100 was not because we were in there it was because we feel the integrity of the other lines are compromised from all the rust under the truck and will give you a problem down the road , and i can assure you the bill was not padded it was because we did 2 lines and had problems with rust,which was communicated to your husband ,we actually lost time on the job because of the rust and needed to use more parts then usual -someone from our team will reach out to you ,thanks - The A Plus Team

- A Plus Automotive
5

They had a hard time sourcing the part I needed for my repair and they kept on trying to get the part. Twice they ordered in the wrong part. They still kept researching why it was the wrong part. Finally they determined that I had a car from the US which was different than the Cdn model and the 3rd time, they finally were able to get the part they needed to do my repair. Thank you so much for their persistence and finally getting my car repaired. At the end of it all, they also gave me a car wash coupon, yeah! Services: Wheel alignment, Oil change

Thanks Judy for the great review-The A Plus Team

- A Plus Automotive
5

On the road from Ottawa with my motorhome, I had a Check engine just before arriving in Kelowna. They gave me an appointment for the next morning. Job well done. Thank you very much to Steve and Colin who took good care of my issue.

Thanks JP Glad you found us-The A Plus Team

- A Plus Automotive
5

Jolene was absolutely amazing in helping me set up repairing my car. She explained what had to be done, suggested some services to help lengthen the life of my car and made me feel like a friend not a customer. She sent me a very detailed report, including pictures, of what Jan the mechanic, had done on my car afterwards as well. This was extremely helpful seeing as I am not the most car savvy individual! Grateful I found such a great crew for all my future mechanic needs!

Thank You Sage for the great review ,it was a pleasure serving you -The A Plus Team

- A Plus Automotive
A Plus Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A Plus Automotive (250) 491-1360 if you have any issues in accessing any area of our website.